{"id":3333,"date":"2022-09-07T08:27:29","date_gmt":"2022-09-07T06:27:29","guid":{"rendered":"https:\/\/arkotech.gr\/call-centers\/"},"modified":"2025-09-01T12:39:35","modified_gmt":"2025-09-01T10:39:35","slug":"call-centers","status":"publish","type":"page","link":"https:\/\/arkotech.gr\/en\/call-centers\/","title":{"rendered":"Call Centers"},"content":{"rendered":"\t\t
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\n\t\t\t\t\n\t\t\t\t\tCall Centers<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Providers<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Solutions and services for small, medium and large businesses, start-ups and individuals.<\/p>\n

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Complete call services.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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VoIP<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Telephony via VoIP<\/strong> technologies presents many advantages and, combined with the innovative service families that modulus has developed for you, offers new, highly interesting communication possibilities.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Virtual call center setup in minutes.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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vPBX<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A vPBX <\/b>is a cloud-hosted virtual call center that uses VoIP technology to carry voice over the Internet. It is flexible, ideal for telecommuting, economical but also a sophisticated phone system.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Implementation or upgrading of your infrastructure.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Computer Networks<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Every computer, VoIP phone, server, service or any device that exists in your network is an occasion for us to discuss with you the specifics of your equipment and propose the best solutions for your needs.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Packets<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Numbers and channels together<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/th>\nJust Call<\/th>\nStandard<\/th>\nPopular Package
Premium<\/th>\n		Exclusive<\/th>\nGroup<\/th>\nEnterprise<\/th>\n<\/tr>\n<\/thead>\n
Set of numbers<\/td>\n0<\/td>\n1<\/td>\n1<\/td>\n1<\/td>\n10<\/ td><\/p>\n100<\/td>\n<\/tr>\n
Channels
(Incoming \/ Outgoing)<\/td>\n		0 \/ 30<\/td>\n2 \/ 2 <\/td>\n3 \/ 3<\/td>\n4 \/ 4<\/td>\n6 \/ 6<\/td>\n15 \/ 15<\/td>\n

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Format<\/td>\n215 215 xxxx
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211 333 xxxx<\/ td><\/p>\n		215 215 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
210 220 xxxx< br \/>210 444 xxxx
211 333 xxxx<\/td>\n		215 215 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
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Duration<\/td>\n\u221e <\/td>\n1 year<\/td>\n1 year<\/td>\n1 year<\/td>\n1 year<\/td>\n1 year <\/td>\n<\/tr>\n
\u20ac15 One Time
Number Portability<\/td>\n		–<\/td>\n\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n<\/tr>\n
Annual fee<\/td >\n\u20ac0 <\/td>\n\u20ac15 <\/td>\n\u20ac38 <\/td>\n\u20ac77 <\/td>\n\u20ac115 <\/td >\n\u20ac695 <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Numbers and channels separately<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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InTrunk \/ In Conjuction with the InNumber service.<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\n\n\n\n\n\n< td>Annual fee<\/td>\n
<\/th>\ninTrunk 10<\/th>\nPopular Package
inTrunk 15< \/th><\/p>\n		inTrunk 30<\/th>\ninTrunk 60<\/th>\n<\/tr>\n<\/thead>\n
Incoming Channels<\/td>\n10<\/ td><\/p>\n15<\/td>\n30<\/td>\n60<\/td>\n<\/tr>\n
Duration<\/td>\n1 year<\/td>\n1 year<\/td>\n1 year<\/td>\n1 year<\/td>\n<\/tr>\n
\u20ac205<\/td>\n\u20ac245<\/td>\n\u20ac440<\/td>\n\u20ac798<\/td>\n

< \/tr><\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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InNumber<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0<\/th>\nStandard<\/th>\nPremium<\/th>\nExclusive<\/th>\n\u0394\u03b7\u03bc\u03bf\u03c6\u03b9\u03bb\u03ad\u03c2 \u03a0\u03b1\u03ba\u03ad\u03c4\u03bf
Group<\/th>\n		Enterprise<\/th>\n<\/tr>\n<\/thead>\n
\u03a0\u03bb\u03ae\u03b8\u03bf\u03c2 \u03b1\u03c1\u03b9\u03b8\u03bc\u03ce\u03bd<\/td>\n1<\/td>\n1<\/td>\n1<\/td>\n10<\/td>\n100<\/td>\n<\/tr>\n
\u039c\u03bf\u03c1\u03c6\u03ae<\/td>\n215 215 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
210 220 xxxx
210 444 xxxx
211 333 xxxx<\/td>\n		215 215 xxxx
210 220 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
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211 333 xxxx<\/td>\n		215 215 xxxx
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211 333 xxxx<\/td>\n<\/tr>\n
\u0394\u03b9\u03ac\u03c1\u03ba\u03b5\u03b9\u03b1<\/td>\n1 \u03ad\u03c4\u03bf\u03c2<\/td>\n1 \u03ad\u03c4\u03bf\u03c2<\/td>\n1 \u03ad\u03c4\u03bf\u03c2<\/td>\n1 \u03ad\u03c4\u03bf\u03c2<\/td>\n1 \u03ad\u03c4\u03bf\u03c2<\/td>\n<\/tr>\n
15\u20ac \u0395\u03c6\u03ac\u03c0\u03b1\u03be
\u03a6\u03bf\u03c1\u03b7\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2 \u0391\u03c1\u03b9\u03b8\u03bc\u03bf\u03cd<\/td>\n		\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n\u2714<\/td>\n<\/tr>\n
\u0395\u03c4\u03ae\u03c3\u03b9\u03bf \u03c4\u03ad\u03bb\u03bf\u03c2<\/td>\n12\u20ac<\/td>\n30\u20ac<\/td>\n59\u20ac<\/td>\n89\u20ac<\/td>\n540\u20ac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Discover a new type of communication, with improved sound quality, the ability to respond from wherever you are and new technological tools that ensure immediate and easier service to your customers.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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The service that removes the need to supply a ‘conventional’ call centre.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Call Center<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Through an Internet connection and the use of network (IP) telephone devices or applications on a computer or smartphone, every user now has the ability to make telephone calls, wherever they are.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Discover new possibilities in making outgoing calls through Auto Dialer features.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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VoIP Numbering<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now you can have a visible professional presence everywhere in Greece, with the number of the city you are interested in, combined with all the advantages of VoIP telephony and Cloud call centers. Get one or more unique VoIP numbers for your business instantly from Voiceland.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Eliminate call waiting times and make the most of every second.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Auto Dialer<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With Voiceland’s Auto Dialer you can organize your outgoing calls better and reduce the time spent on the handset, since calls automatically transfer to each agent. Automatic Call Dialer is a cloud automation, necessary for any modern Call Center or research company.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Devices<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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GXV3370<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This desktop video phone can integrate with Grandstream\u2019s security cameras and facility access systems allowing the front desk staff to monitor the hotel grounds. This phone could also be used to communicate with corporate staff as they may not always be on the hotel property.<\/p>\n

16 lines with up to 16 SIP accounts
Built-in mega-pixel camera for video calling with privacy shutter
Runs on Android 7.0 operating system
Built-in Bluetooth and integrated dual-band WiFi (2.4GHz & 5GHz)
Built-in PoE\/PoE+ to power the device and give it a network connection<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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GRP2600<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The GRP2600 series are carrier-grade IP phones designed for mass deployment. These compact, streamlined, easy-to-use and cost-effective devices are perfect for both hotel guest rooms and staff with zero touch provisioning and easy management using GDMS.<\/p>\n

Supported by GDMS which provides a centralized interface to configure, provision, manage and monitor Grandstream devices
PoE and Wi-Fi specific models available
Swappable face plates to allow for easy logo customization
Supports up to 5-way audio conferencing<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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GBX20<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The GBX20 is an Extension Module that adds functionality, versatility and flexibility to Grandstream\u2019s GRP2615 and GRP2624 Carrier-Grade IP Phone’s and the GXV3350 IP Video Phone. It features a 272×480 LCD display that offers up to 40 contacts per module with support for up to 160 contact s by using 4 modules. The GBX20 supports a wide-range of advanced call features including BLF, call park \/pick-up, speed-dial, presence, intercom, voice conferencing transfer\/forward and much more. An ideal solution for businesses and receptionists managing high call volumes, the GBX20 ensures maximum productivity by efficiently monitoring and dispatching incoming calls.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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GXP2200<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The GXP2200 Extension module is the ideal choice for providing powerful call control and flexibility to any user. The module itself boasts an intuitive and clear design, with 20 dual-colored extension keys and 2 arrow keys for page switching. Each module supports visibility for up to 40 additional contacts and extensions, while also supporting the ability to connect up to 4 GXP2200EXT modules to compatible Grandstream phones for visibility on up to 160 new contacts\/extensions. Users can enjoy the added productivity that the GXP2200EXT brings with its feature rich design. It supports traditional call features on each of its programmable buttons, including bridged line appearance\/shared call appearance, busy lamp fields, call park\/pick-up, speed dial, presence, intercom, and conference\/transfer\/forward.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Call Centers Providers Solutions and services for small, medium and large businesses, start-ups and individuals. Complete call services. VoIP Telephony via VoIP technologies presents many advantages and, combined with the innovative service families that modulus has developed for you, offers new, highly interesting communication possibilities. Virtual call center setup in minutes. vPBX A vPBX is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3333","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/pages\/3333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/comments?post=3333"}],"version-history":[{"count":50,"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/pages\/3333\/revisions"}],"predecessor-version":[{"id":5609,"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/pages\/3333\/revisions\/5609"}],"wp:attachment":[{"href":"https:\/\/arkotech.gr\/en\/wp-json\/wp\/v2\/media?parent=3333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}